Subscription Terms

01. The agreement and who may subscribe

These Subscription Terms govern the Website + SEO service offered by Inspirovate Creatives ("Inspirovate," "we," "us" or "our") to the subscribing business ("Client" or "you"). The agreement consists of these Terms, the Service Details in effect when you order, and the order confirmation or a separately signed statement of work.

You must be at least 18 and authorized to bind the subscribing business. Merely visiting the website, asking a question or reading these Terms does not create a paid subscription. An order takes effect after you expressly accept the applicable terms, authorize payment and receive our acceptance.

A separately signed agreement controls a specific conflict with these Terms. A promotional description does not add deliverables beyond the accepted order. Mandatory legal rights apply regardless of any contrary wording, and describing this as a business service does not waive rights you may have under applicable law.

02. What the subscription includes

All billing options include the same standard service:

• A website designed and custom coded for your business, with 1–5 main pages and a separate blog. Blog listings and articles do not count toward the main-page allowance.
• Copywriting for the main pages using the business information you supply.
• Use of your existing logo, or an industry-appropriate logo for website use if needed.
• Responsive layouts for phones, tablets and computers, and a contact form that sends inquiries to your email.
• Website hosting, HTTPS, an agency subdomain if needed, and connection of a domain you own.
• Two consolidated rounds of initial website revisions before launch.
• Ongoing SEO work on relevant keywords, page titles, descriptions, headings, content structure and internal links.
• Three articles written and published each month after launch.
• Website maintenance and one monthly request to change text, images or business information within the existing design.

Domain registration and renewal, new main pages, structural redesigns, ecommerce, product catalogs, custom applications, customer portals, advanced AI features, advertising management, ad spend, external backlink campaigns and individual client SEO reports are outside this package. Additional work requires a separate written scope and price before it begins.

Monthly content updates and articles are recurring service allowances, not a cash balance. Unused update requests do not automatically accumulate or convert to a refund. We remain responsible for agreed work that we have failed to deliver; this provision does not excuse our nonperformance.

03. Onboarding, first draft and approval

Your first website draft is due within 2 business days after we receive the completed questionnaire and all required materials. Business days are Monday through Friday, excluding U.S. federal holidays, using Pacific Time. This is a first-draft commitment, not a guaranteed live-launch date.

You provide accurate business information, authorized materials, necessary access and timely feedback. Send one consolidated feedback list per revision round. Launch follows completion of the included revisions and your approval. Requests outside the agreed scope may require a separate proposal.

Client delays, missing information, access issues or additional approved work can affect delivery. We will communicate material timing changes. We do not treat silence as approval to publish. Delays caused by your incomplete intake or feedback do not automatically pause billing or extend the subscription; any agreed adjustment must be confirmed in writing.

You are responsible for reviewing factual, legal, medical, financial and other regulated claims about your business before publication. The package is not legal advice or a guarantee that your business’s content meets every industry-specific rule.

04. Prices, billing and the initial commitment

Every plan begins with a 12-month service commitment. The initial term starts on the date of your first successful subscription payment unless your accepted order expressly states another start date. Monthly and quarterly describe installment schedules within that commitment.

There is no separate setup or initial website-build fee. Applicable taxes, if any, are identified before payment. Domain fees and separately approved services are additional. The yearly plan is paid annually; it is not billed as twelve $99 installments.

The first payment is due at purchase. You must maintain an authorized payment method and accurate billing information. We do not change your agreed base subscription rate during the initial term without your agreement. Plan changes or additional work require a written confirmation of price, timing and any effect on the term.

05. Automatic renewal and payment authorization

By affirmatively authorizing a recurring subscription at checkout, you authorize the payment provider to charge the disclosed amounts on the disclosed schedule, subject to cancellation and applicable law. Browsing the website, accepting the Privacy Policy or making an inquiry is not authorization for recurring charges.

Your order confirmation will identify the plan, term, payment amounts, charge frequency and cancellation method in a form you can retain. We provide renewal reminders and other notices required by law. For a covered initial term of one year or longer, the renewal notice is provided 15–45 days before renewal. Applicable annual reminders identify the service, charge amount and frequency, and how to cancel.

Price changes apply prospectively. We give clear notice and cancellation information before a change takes effect, including the 7–30-day fee-change notice where California law requires it. A price change does not authorize retroactive charges or a new service you did not agree to buy.

06. Cancellation and stopping renewal

You can turn off automatic renewal at any time. Use the prepared email below from the email address associated with your subscription. It contains the cancellation request and does not require you to complete another form, explain your reason or attend a call.

If the button does not open your email application, email hello@inspirovatecreatives.com with a request to cancel your Website + SEO subscription renewal. If you cannot use your billing email, contact us so we can help identify the correct subscription without unnecessary barriers.

During the initial 12 months

Cancellation turns off renewal beyond the initial term. Your service and scheduled payments continue through the end of that 12-month commitment. We do not accelerate the remaining installments or impose a separate early-cancellation fee solely because you request non-renewal. The before-work-starts refund and legal remedies described below remain available when applicable.

After the initial term

Cancellation prevents the next renewal. Service continues through the end of the current paid billing period, and no later renewal is charged. Monthly and quarterly renewals do not create another 12-month minimum. Annual renewals cover another prepaid year.

When your request takes effect

We treat a valid cancellation request as received when it reaches our designated email address; processing or confirmation delays do not move that receipt date. We confirm that renewal is off and identify the service end date and any remaining installments. You do not have to wait for that confirmation for your request to be effective.

Send the request before the next renewal charge. A renewal processed after a timely cancellation will be corrected. Disconnecting a domain, not using the service, unsubscribing from marketing or deleting an email account is not a cancellation request.

This email action prepares a message. You must send it to submit your request. It does not itself cancel a subscription or process a refund.

07. Refunds, billing errors and service problems

Full refund before work starts

You may cancel the initial order for a full refund before we begin substantive project work. This ends the initial commitment and future charges. Substantive work includes project-specific design, copywriting, logo creation, coding or configuration; an automated receipt or general sales conversation alone does not count. We will explain what work has begun if that affects your request.

After work begins

Fees for work performed and service provided are not voluntarily refundable. An ordinary non-renewal request does not end the current commitment or create a prorated refund for a period in which the agreed service remains available. This does not permit us to retain fees for service we wrongfully fail to provide.

Billing errors and our nonperformance

Contact hello@inspirovatecreatives.com if you believe a charge is duplicate, unauthorized or contrary to these Terms. We investigate and correct errors, including charges made after an effective cancellation. Nothing here restricts lawful payment-dispute rights.

If we materially fail to deliver the agreed service, notify us in writing with enough detail to investigate. We will seek to correct the issue within a reasonable period, ordinarily 15 calendar days unless the circumstances require a different reasonable period. If a material breach cannot be corrected or remains uncured, you may terminate affected future services and obtain an appropriate refund of prepaid fees for services not provided, subject to applicable law. Required legal remedies are not conditioned on an unlawful notice or waiting period.

Approved refunds go to the original payment method where practicable. The payment provider determines when a processed refund appears in your account. Mandatory refund, cancellation and consumer-protection rights always prevail.

08. Your materials and ownership of custom work

Materials you bring

You retain ownership of your pre-existing logo, domain, copy, photographs and other materials. You grant us permission to use and adapt those materials only as reasonably needed to provide the service. You confirm you have the rights and permissions needed for the materials and instructions you supply.

Custom work created for you

While the initial term is active and payments are current, you may use the delivered custom website, logo and content for your business. After the initial 12-month term has been completed and fully paid, ownership of the custom deliverables created specifically for you transfers to you to the extent those rights are owned by us and legally transferable. We will provide reasonable written confirmation and an export on request. Ownership is not lost simply because you later stop renewing the service.

What does not transfer

Our pre-existing or reusable code, components, tools, methods and know-how remain ours. You receive a continuing, non-exclusive license to use retained components as incorporated in your transferred website, as needed to operate and maintain it. Third-party software, fonts, stock assets and platform services remain subject to their own licenses. Agency accounts, credentials, other clients’ information and agency subdomains do not transfer.

We do not promise exclusive rights in generic design ideas, third-party materials or elements that copyright law does not protect. Any third-party restriction materially affecting your intended use must be disclosed. Portfolio publication of your nonpublic materials or a new testimonial requires your permission; we do not obtain blanket testimonial consent through these Terms.

09. Hosting, domains and handover

Hosting and the included agency address are available while the relevant hosting subscription remains active. Domain registration and renewal are your responsibility. Connecting a domain you own does not transfer its ownership to us.

When you qualify for ownership transfer, you may request the custom website source and project assets in a reasonably usable export format. We exclude credentials, confidential agency systems and materials we cannot lawfully transfer. An export does not transfer third-party accounts or recreate provider-only features automatically. Migration to another provider and additional technical work require a separately agreed scope.

Request handover before your service end date so you can arrange replacement hosting. We do not guarantee website availability after hosting ends. We provide a reasonable opportunity, ordinarily at least 30 days after termination, to request a qualifying export before routine deletion of project files. Legal, billing and dispute records may remain as described in the Privacy Policy.

If service ends before the initial term is completed and fully paid, ownership of agency-created custom work does not transfer automatically unless required by law or separately agreed. You still retain your pre-existing materials and any rights that already belong to you.

10. Maintenance, support and third-party services

Send service questions and monthly update requests to hello@inspirovatecreatives.com. Combine routine content changes into one monthly request and identify the relevant pages and replacement materials. The three monthly articles are separate from that update request.

We use reasonable care in maintaining the managed website. Unless separately agreed in writing, the subscription does not include 24-hour support, a guaranteed response-time service level, a specific uptime percentage, continuous backups with a guaranteed recovery point, or unlimited revisions.

Hosting, domain, email, search and other third-party services may experience outages or change their terms or features. We will take reasonable steps within our control to address service problems, but do not control those providers. A third-party incident does not excuse our own negligence or override mandatory legal obligations.

11. Client responsibilities and acceptable use

You are responsible for the legality and accuracy of your business offerings, licenses, contact information, claims, testimonials and supplied content. Obtain necessary permissions from people whose images or information you provide.

You must not use the service for unlawful activity, intellectual-property infringement, deceptive claims, malware, unauthorized data collection, harassment or attempts to compromise the service. Do not submit regulated or sensitive personal information unless we have expressly agreed to the necessary safeguards and any required data-processing agreement.

You control privacy notices and lawful processing on your own business website. A general contact form is not a specialized medical, legal-case, financial or other regulated intake system. Accessibility or industry-specific compliance work beyond the agreed scope requires separate assessment and terms; this does not reduce responsibilities imposed by law.

12. Failed payments, suspension and termination

If a scheduled payment fails, we notify you and allow a reasonable opportunity to correct it, ordinarily at least seven calendar days, before suspending service for nonpayment. We may act sooner where reasonably necessary to address fraud, a security risk, unlawful activity or a legal requirement.

A suspension caused by your material breach does not automatically erase valid accrued amounts or change the agreed term. We do not add undisclosed penalty charges. We will explain the issue and the steps needed to restore service where doing so is lawful and practical.

Either party may terminate for the other’s material breach if it remains uncured after reasonable written notice, subject to the refund and legal-rights provisions above. If we end the service for our convenience without your breach, future charges stop and we refund the unused portion of prepaid service fees. We will reasonably assist with return of your materials and any ownership rights already earned.

13. Professional standards and results

We will perform the agreed work with reasonable care and skill. The service is not a promise of a particular search position, indexing date, traffic level, lead volume, revenue, return on investment or recommendation by an AI platform. Search engines and other platforms make their own decisions and may change their systems.

Examples and portfolio projects demonstrate work, not guaranteed outcomes or an automatic entitlement to every feature shown. Except for express commitments in the agreement and rights that cannot lawfully be excluded, no additional warranty is implied merely by a marketing example.

14. Responsibility and limits of liability

To the maximum extent permitted by applicable law, neither party is liable to the other for indirect or consequential commercial losses, such as lost profits or lost business opportunities, that arise from the agreement. For an ordinary contractual claim, each party’s total liability is limited to the subscription fees paid or payable under the affected order for the 12 months immediately preceding the event giving rise to the claim. If the relationship began fewer than 12 months earlier, the limit is the fees payable for the initial 12-month term.

These limits do not restrict required refunds, ownership or license rights, payment of valid agreed fees, fraud, willful misconduct, gross negligence, infringement or misappropriation of intellectual property, breach of confidentiality or data-protection duties, or any liability or remedy that cannot lawfully be limited. They do not authorize us to keep payment for service that must legally be refunded.

You are responsible for third-party claims to the extent caused by unlawful or infringing materials you supplied or by your unlawful instructions. Any reimbursement obligation is limited to reasonably incurred amounts attributable to that conduct, with prompt notice and a reasonable opportunity to participate in the defense; it does not cover our independent wrongdoing. No settlement may admit your liability or impose a nonmonetary obligation on you without your consent.

15. Disputes, changes and general provisions

Contact hello@inspirovatecreatives.com to try to resolve a concern promptly. This does not prevent you from seeking urgent relief, contacting a regulator, using lawful payment-dispute procedures or exercising any right that cannot be restricted.

California law governs to the extent permitted, without displacing mandatory protections that apply in your jurisdiction. Subject to legally required venue rules, disputes may be brought in the appropriate state or federal courts in Los Angeles County, California. These Terms do not impose mandatory arbitration or a class-action waiver.

Material changes apply prospectively after appropriate notice and, where required, acceptance. Posting a new version alone does not retroactively change a paid initial term, authorize a new charge or remove an accrued right. We retain the version applicable to your order.

Neither party is responsible for delays caused by events beyond its reasonable control to the extent permitted by law, but must take reasonable steps to reduce the impact. This does not excuse accrued payment obligations, required refunds or obligations the law does not allow us to suspend.

If a provision is unenforceable, the remainder continues to the extent lawful. A failure to enforce a provision once is not a permanent waiver. Rights and duties intended to continue after termination, including earned ownership rights, confidentiality, valid payment obligations and lawful limitations, survive. No assignment may reduce a client’s mandatory rights or existing ownership rights.

16. Contact and related documents

For a full description of the package, read Service Details. For personal-information practices and privacy requests, read the Privacy Policy. For non-renewal, use the cancellation instructions.